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Which types of institutions are supported by OKX?
We support a wide range of institutions, providing tailored solutions for businesses, financial organizations, and professional traders. Whether you're an institutional investor, hedge fund, or enterprise, we offer advanced trading tools, secure services, and scalable solutions to meet your needs. Explore how we can empower your institution in the rapidly evolving digital asset space. Privately...Published on Jan 29, 2025Updated on May 29, 202649How do I buy with debit / credit cards?
If the issue persists, you can contact your bank to learn more or contact us here.6. I received a verification code while using my debit or credit card. Where do I get this code from? This code is generated by the issuing bank and is part of the 3-D secure authentication process, which helps to keep your card secure. You can enter the code you received from your bank to complete the transaction.7. My debit or credit card transaction was declined, but I still see money deducted.Published on Feb 22, 2024Updated on May 14, 2026586Where do I find limits, fees and processing time details for cash deposit?
Here's how to access our cash deposit feature, once you log in to your OKX account from mobile app or website:On the app Select Transfer on the home page Select the Transfer option Select Deposit Select Deposit as your transaction method Select your preferred currencyOn the web Select Deposit from the home page tab, select Deposit cash from the Deposit menu off the home page tab or go to Assets and select Deposit Select your preferred entry to Deposit on the home page before selecting Cash on thePublished on Apr 13, 2026Updated on May 29, 2026How do I deposit AED with bank transfer?
Review our instructions, and use the personal bank account that you have successfully bound in Step 2 to make a transfer to the IBAN displayed on the instruction page Review your bank account details on the deposit instructions Note: your bank may have a cooling period of up to 2 hours to add a new beneficiary.Published on May 16, 2024Updated on May 29, 2026194How do I withdraw AED with bank transfer?
This may mean that your account is currently not eligible to access this feature.2. Can I make a withdrawal while my bank account verification is still pending? No. You can only make the withdrawal once your account ownership is successfully verified.3. How do I know if my bank account is verified? Once the deposit has been successfully processed into your OKX account, your bank account will be verified and ready for withdrawal.4. How do I check my withdrawal history?Published on May 16, 2024Updated on May 29, 2026163What can help prevent P2P crypto scams and protect my assets?
The scam is complete once the victim approves the transaction, which results in the victim's funds being transferred from their bank account or crypto wallet to the scammer. How to prevent chargeback scams: Avoid using payment platforms that support chargeback, such as PayPal. Don't rush into approving P2P transactions.Published on Sep 2, 2023Updated on May 29, 20261,466How do I deposit AED with Simple bank transfer?
You can complete an AED deposit using Simple bank transfer as your payment method on OKX. It allows you to link your bank account to OKX and enjoy a seamless in-app deposit experience. This payment method is available on both the OKX website and app, and the steps are the same. We'll walk you through the process using the app as an example.How do I link my bank account for AED deposits via Simple bank transfer? 1. Go to Deposit Cash on your OKX app 2.Published on Jun 11, 2025Updated on May 29, 202614How do I verify my identity with Singpass?
Select Verify now Kickstart your verification process by selecting Verify Now Select Singpass as ID Type to start the Singpass verification journey Select your ID type as Singpass Select the QR code to redirect to Singpass App Tap the QR code to proceed to the log in phase Once you're in the app, it'll load a page that'll ask for your permission to log in, so select Approve Approve the log in to the Singpass profile A page with Singpass' terms and conditions will be loaded, select I Agree to completePublished on Sep 13, 2024Updated on May 29, 20266How do I submit my proof of address (POA)?
Valid bank statements. Tax form, tax statement, or tax return. Valid rental agreement: The lease period must be for at least 6 months or more and the remaining tenure of the agreement must not be less than 2 months (can be issued for an indefinite period). It has to be signed by both parties (landlord and tenant). Valid utility bills such as water, electricity, gas, home attached television or internet bills, landline telephone bills. Mobile phone statements are not acceptable.Published on Sep 5, 2023Updated on May 29, 20264How do I determine my company type and understand which documents I need to prepare?
Accounting department: The accounting department may have insights into your institution's financial structure and regulatory requirements, which can help in identifying the appropriate institution type. Corporate secretary: The corporate secretary or governance officer is responsible for maintaining institution records and can provide information about your institution's legal structure.Published on Oct 13, 2023Updated on May 29, 2026152Where do I find limits, fees and processing time details for cash deposit?
On the app Select Transfer on the home page Select the Transfer option Select Deposit Select Deposit as your transaction method Select your preferred currency option Select your preferred currencyOn the web Select Deposit from the home page tab, select Deposit cash from the Deposit menu off the home page tab or go to Assets and select Deposit Select Cash Select your preferred entry to Deposit on the home page before selecting Cash on the Deposit pageHow do I access supported currencies and cash depositPublished on May 23, 2025Updated on May 29, 202630How do I withdraw USD with international wire transfer as a UAE user?
Web: verify the ownership of your bank account App: verify the ownership of your bank accountFAQ1. Why am I not able to see the "Withdraw cash" feature? To comply with local laws and regulations, cash withdrawals are only available in specific regions. This may mean that your account is currently not eligible to access this feature.2. Can I make a withdrawal while my bank account verification is still pending? No.Published on May 8, 2025Updated on May 29, 20266What are decentralized applications (DApps)?
Traditional applications, which run on centralized servers, can outperform their decentralized counterparts. Ideally, a DApp can process the data of users in an encrypted manner, making it possible to safely store data in a place users trust. Users thus have full control of their data and privacy and can transfer their data to parties that they trust. This is a dream come true when users migrate from Web2 to Web3.Published on Nov 3, 2022Updated on May 29, 202630How do I deposit USD with international wire transfer as a UAE user?
are ready Initiate the deposit Use your banking app or online banking to transfer funds to the recipient bank account shown in the deposit instructions This is a unique bank account number assigned to you.Published on May 8, 2025Updated on May 29, 20267How do I invite existing users to join the Affiliate Program?
Once approved, users will receive a confirmation notification. You can also check your Chat in the top right corner of the OKX app home page to view system messages.2. What happens if a user doesn't meet the eligibility criteria? Users who don't qualify will see a notification as soon as they open the link and won't be able to proceed to the submission page.3. Will rebinding affect a user's open positions or trading activity? No.Published on Sep 27, 2023Updated on May 29, 20261