All
FAQ
Announcements
Product documents
Stock perpetuals
Price Sources The index aggregates prices from multiple types of sources: Stock price feeds — Real-time stock prices provided by data vendors such as Pyth and Ondo API (available during market hours, approximately 5×24 hours per week for US stock market) Equity perpetual prices — Equity perp prices from other crypto exchanges (e.g.Published on Feb 24, 2026Updated on Jun 10, 2026Product documentationTokenized stocks FAQ
Tokenized stocks are blockchain-based tokens designed to mirror the price performance of publicly traded stocks or Exchange-traded funds (ETFs), also known as synthetic stocks. They provide on-chain price exposure without granting ownership rights to the underlying company. Unless explicitly stated by the provider, tokenized stocks do not include shareholder benefits such as dividends or voting rights. Note: Tokenized stocks don't represent actual ownership of the underlying equities.Published on Feb 2, 2026Updated on Jun 17, 2026FAQ9TradFi/Stock Perpetuals FAQ
Is the price of a Stock Perpetual linked to the stock market? The price of Stock Perpetual isn't directly associated with the US stock market. Stock Perpetuals on OKX operate as an independent order book with their own index price mechanism. You can view the details by navigating to the relevant token > Overview > Index Components. 3. How does the market behave on OKX during stock market weekend closures?Published on Apr 1, 2026Updated on Jun 2, 2026FAQ10OKX to list perpetual futures for selected stocks
We are pleased to announce that USDT-margined perpetual futures for selected stocks will be enabled from 07:00 UTC on February 26, 2026. For product details, refer to our stock perpetual futures documentation. The updates will cover both the web and app interfaces as well as the API. The details are as follows: I. Listing schedule INTC/USDT perpetual futures trading will open at 07:00 UTC on February 26, 2026. PLTR/USDT perpetual futures trading will open at 07:15 UTC on February 26, 2026.Published on Feb 26, 2026Updated on May 29, 2026AnnouncementsOKX to list perpetual futures for selected stocks
We are pleased to announce that USDT-margined perpetual futures for selected stocks will be enabled from 07:00 UTC on February 25, 2026. For product details, refer to our stock perpetual futures documentation. The updates will cover both the web and app interfaces as well as the API. The details are as follows: I. Listing schedule HOOD/USDT perpetual futures trading will open at 07:00 UTC on February 25, 2026. TSLA/USDT perpetual futures trading will open at 09:00 UTC on February 25, 2026.Published on Feb 24, 2026Updated on May 29, 2026AnnouncementsHow do I check if an email is officially from OKX via EML file?
If the verification result shows that the address is not an official domain, the email can be considered fraudulent. If the address is valid but the email content appears suspicious (e.g., contains instructions to withdraw funds, scan QR codes, or click links), proceed to 2.2. Verify the email's authenticity using the EML file If the verification result shows the address is official, but the content appears suspicious: Proceed to use the EML file to verify the authenticity of the email.Published on Nov 24, 2025Updated on May 29, 2026FAQ19A beginner's guide to identity verification
How do I check my identity verification information? App: Go to User center, find Profile and select Identity Verification Web: Go to Profile and select Verification11. Can someone else contact customer support on my behalf about my account or identity verification? No. For security and privacy reasons, we can only discuss account-related or identity verification information with the actual account owner.Published on Apr 30, 2026Updated on May 29, 2026FAQ3I haven't received the verification code
Select other methods available to authenticate your account on the appOn the Web Select Log in > fill in your phone number/email address >select Forgot your password > select Unable to verify Select Unable to change to different verification methods on the code authentication page on the web You can choose an alternative verification method, such as the Authenticator app, voice call, Telegram or WhatsApp to complete the verification.Published on Aug 16, 2023Updated on Jun 21, 2026FAQ33,344Why did my account verification fail?
Screenshot / Non-original File / Missing Pages / Damaged File / Expired File / Unsupported Language Issue Description: The system detects any of the following: screenshots, scanned or printed copies instead of original documents; black-and-white photos; missing pages; poor-quality or damaged files; expired documents; or documents in an unsupported language.Published on Apr 6, 2026Updated on May 29, 2026FAQ2Why did my identity verification fail?
How to check the failed reason of identity verification? You can check your email for the failed reason and submit it again by clicking the link.Published on Aug 8, 2024Updated on May 29, 2026FAQ60Guide to ID and selfie photos for identity verification
The information collected is for the sole purpose of completing the verification process. If you have any questions, please contact our customer support.Published on Oct 13, 2023Updated on Jan 28, 2026FAQ14,003How do I verify OKX's ownership and balance of the wallet address?
This article will guide you through the process of how to verify OKX's ownership and balance of the wallet address via OKX's reserve snapshot file and open source reserve verification tool.What should I prepare before verification? 1. Open the verification tool, select the zip file to download You can see the following two tools in the folder: VerifyAddress: verify ownership of reserve address.Published on Sep 26, 2023Updated on May 29, 2026FAQ1,004Zero-Knowledge Proofs: what are zk-STARKs and how do they work? (zk-STARK V1)
Each folder contains two JSON files named "sum_proof.json" and 'sum_value.json' files Download the OKX open-source verification tool zk-STARKValidator Save OKX open-source verification tool zk-STARKValidator and the sum proof data folder together in the newly created folder from step 1.Published on May 10, 2023Updated on Sep 8, 2025FAQ183How long does it take to complete my identity verification?
Here's what you can expect for identity verification: Once you have uploaded your documents, your processing takes about 30 seconds. If further review is needed, it can take up to 24 hours. Note: Valid and accurate documents will ensure the smoothness of your document review process. Find out what documents you need here. During times of high interest in cryptocurrency, wait times may increase. We thank you for your patience during these times.Published on Apr 6, 2026Updated on May 29, 2026FAQ1How do I check the status of my institutional verification?
Find out the reason for your application rejection by selecting verification feedback Learn more on how you can fix the errors on your Institutional account application here.Published on Oct 10, 2024Updated on May 29, 2026FAQ39